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This Guest Review is a use case which data to import to hotelkit. See which actions are needed for a successfull message import with an example.
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Characteristics
A guest review can vary heavily in terms of details of information. It may be just a score or a whole survey of questions. That information will be included as the content of a request.
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Typically, only the information from the review should be forwarded to the customer. For this only the functionality message_import is needed.
Setup Request
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Type
For getting the core information of the request, at least the overall score should be submitted in the title of the request.
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| Codeblock |
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PUT /setup/requests
{
"type":"reviewDetail",
"labelForCustomer":{
"de_DE":"Gastbewertung",
"en_US":"Guest review"
},
"content":"true",
"link":"true",
"title":"true",
"referenceID":"false",
"attachements":"false",
"enabledByDefault":"true",
"text":false,
"sendRecipients":false,
"hasActions":false
} |
Enable Request
Before sending requests to a client, the requestType must be enabled for the respective client.
| Codeblock |
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PUT /setup/customer
{
"enabledRequests":["reviewDetail"]
} |
To check imports in your test-environment, please make sure you are set as a recipient to read the import. This only applies in the test-environment.
Request Import
Survey
In this case the partner has several surveys that can be imported. Therefore, the name of the survey will be added to the title as well.
The questions of the survey will be imported as a list.
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